Laurne Britten

Training and Communications Specialist @Impellam Group

GB

Managing and delivering the training and communications workstream on all new projects and expansion efforts for the UK and EMEA. Managing the delivery of Recruitment Technology / Systems Training.•Direct Report - People Management - Managing resources and a direct report, in the training and communications workstream within the Customer Experience brand•Project Management of training and communications workstream across multiple projects•Development of training and communications plan for new implementations and existing clients•Creating and editing communications for suppliers and clients as per agreed communications plan from the start of an implementation through to hypercare of that implementation•Conducting and delivering Vendor Management System (VMS)(Recruitment Technology) training for new and existing clients and internal team members•Creating training documentation which includes, video creation, presentations and technical quick reference user guides•Assessing current training and training documentation and recommending revisions in scope, format and content•Maintaining training materials and other tools and functions associated with training & maintaining a communication template library•Collating and analysing feedback to improve communication and training activitiesVendor Management Systems:SAP Fieldglassc.netBeelineEvo

QA

Certificate PRINCE2 Foundation

University of South Africa/Universiteit van Suid-Afrika

Honours

University of South Africa/Universiteit van Suid-Afrika

Certificate in Training, Learning and Development in South Africa

St Peter's College

Matric

Rhodes University

Bachelor of Social Sciene