Laurie Suppes
Mass General Brigham Health Plan
Denver, CO, US
EMAILS
MOBILE NUMBERS
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WORK HISTORY
Present
@Mass General Brigham Health Plan
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SKILLS
TelecommunicationsAnalysisInbound MarketingCall CenterTeam LeadershipQuality AssuranceTime ManagementBpoCustomer ExperienceMicrosoft ExcelProcess ImprovementTroubleshootingBusiness Process ImprovementData AnalysisContact CentersSix SigmaPerformance ManagementCrmAvayaCustomer SatisfactionTrainingCall Center DevelopmentBusiness AnalysisSoftware DocumentationForecastingCall CentersVendor ManagementCoachingSqlProject PlanningAvaya TechnologiesManagementProcess ManagementHuman ResourcesHtmlMicrosoft Sql ServerOutsourcingAccessWorkforce Management
ABOUT LAURIE SUPPES
Workforce Management Expert! A result-driven individual with an excellent track record of…
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