Laurie Fasano
Client Success Manager at AT&T
- Role
- Senior Client Services Program Manager at AT&T
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Laurie Fasano
Fiercely determined leader with more than 20 years of combined international project and program IT, telephony and contact center operations experience. A highly organized, resourceful and results driven project management professional that can manage complex, cross functional teams to success. Strong business development professional skilled in Enterprise Software, Global Delivery, IT Strategy, Software Development Life Cycle (SDLC), An exceptional performer who embraces technical nuances, process challenges, and change while maintaining positivity and integrity in all situations.
Experience
Senior Client Services Program Manager
Nov 2021 — Present · Raleigh, NC, US
Client Success Manager (CSM) for client care and AT & T oversight from deal inception. Wrap-around value from Day-0 throughout Day-2 support for our customers. Fully accountable for the overall stability, and supportability of the clients contact center platform.
Education
Auburn University
Bachelor of Science - BS
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