Laurie Theriault

Functional Business Analyst @Aviva Canada

Acting as a SME for mainframe systems and business, elaborating of functional requirements and specifications, liaise between developers, SME’s and trainers in order to design training material. Use and knowledge of Agile Methodology for systems implementation projects •One day exercise between each sprint where the activities for the next sprint are reviewed and organized • Complete elaboration tasks as defined and estimated and as assigned • Participate in accordance to Individual role assigned • Bring resolution to the table quickly • Scrum Master and Project Manager raised appropriate concerns to leaders • Removing obstacles from impeding the team’s success • Facilitates the daily scrums on rotation • Help others learn • Attentive and reliable information resource • Provided technical support and recommendations for the claims business • Participant in the business process mapping sessions Claims Training for the Claims System Transformation Program, implementing Guidewire ClaimCenter for Personal Lines Claims Release • Support the training and deployment plan • Responsible for gathering and ensuring training requirements are accurately communicated to the training team for development of the Modular Methodology of training. • Responsible for reviewing user stories in each sprint to identify the modules and documentation required • Creating story cards for simulations and reviewing simulation content and flow within Captivate • Designed instructional manuals and job aids for all lines of business • Provided Train the Trainer sessions for internal/external trainers • Provided test cases for,model office and training scenarios • Successfully provided training and facilitation of Release 1 for the National Claims system rollout of ClaimCenter Personal Lines Work collaboratively with the team to continue development of ClaimCenter for Commercial Lines Release 2