Laurie Sovich
Flight Attendant at Delta Air Lines
- Role
- Flight Attendant at Delta Air Lines
- Location
- Cleveland, OH, US
- LinkedIn followers
- 500 followers
About Laurie Sovich
Extensive training and experience in customer service/sales: Large companies, small…
Experience
Flight Attendant
Jan 2018 — Present · Detroit, US
Frequently serve as Lead Flight Attendant handling important flight information and overseeing the safety of passengers and crew members -Create a positive flight experience by providing exceptional customer service to every passenger -Communicate by using the LEAP model: Listen, Empathize, Apologize, and Problem Solve - Ensure safety of passengers by staying current and knowledgeable in CPR and FAA(Federal Aviation Administration) emergency procedures for all aircrafts in Delta’s fleet -Lead by example and work as a team to provide a pleasant work environment
Education
Kent State University
Bachelor's Degree
2010 — 2014
Skills
- Event Planning
- Recruiting
- Sales
- Powerpoint
- Research
- Teaching
- Training
- Management
- Customer Service
- Nonprofits
- Strategic Planning
- High Organizational Skills
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