Laurie Peterson
Customer Success Manager at Electronics for Imaging
- Role
- Sr Customer Success Manager at EFI
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
Experience
Sr Customer Success Manager
Aug 2021 — Present
Education
Mount Washington College
BA
2007 — 2012
Skills
- Team Building
- Management
- Solution Selling
- Operations Management
- Team Leadership
- Project Management
- Customer Service
- Vendor Management
- Itil
- Business Process Improvement
- Managed Services
- Business Intelligence
- Program Management
- Project Planning
- Customer Satisfaction
- Sharepoint
- Project Coordination
- Service Delivery
- Process Improvement
- Customer Escalation Management
- Business Process
- Troubleshooting
- IT Service Management
- Account Management
- Collaborative Problem Solving
- Cross-Functional Team Leadership
- Customer Experience
- Analysis
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