Laurie Pearson
Vice President Operations @Clarus
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WORK HISTORY
Vice President Operations @Clarus
Fort Worth, TX, US
EDUCATION
Baylor University
Bachelor of Business Administration, Marketing, Public Relations
Jack Welch Management Institute
Master of Business Administration (M.B.A.), Business Administration and Management, General
ABOUT LAURIE PEARSON
Vice President of Customer Experience at Clarus, the largest glassboard manufacturer in America. In this role, I leverage my 15 years of experience and expertise in new business development, process improvement, customer communications, contract negotiation, and team building to drive customer loyalty, retention, growth and revenue.My mission is to deliver exceptional service and value to our diverse client base, from small businesses to Fortune 500 companies, across various industries and regions. I also lead and mentor a high-performing and cross-functional team of customer success managers, technical support specialists, product development engineers, quality officers and account executives, fostering a culture of collaboration, excellence, and innovation. I hold an MBA from Jack Welch Management Institute and a Bachelor of Business Administration from Baylor University, where I studied marketing and public relations. I am also a certified EOS Integrator, a proven system for running and scaling successful businesses. I am passionate about creating and delivering value for our clients, partners, and stakeholders, and helping our organization grow and thrive in a competitive and dynamic market.
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