Laurie Faustin

About Laurie Faustin

Administrative professional with 10+ years of combined administrative and operations experience, including 5+ years in full-time professional roles across corporate, healthcare, higher education, and nonprofit environments.Throughout my career, I’ve supported principals, directors, managers, supervisors, physicians, and cross-functional teams by coordinating schedules, meetings, events, and daily operations in fast-paced settings. I’m known for staying organized under pressure, handling sensitive information with discretion, and being a reliable point of contact for both internal and external stakeholders.In addition to core administrative support, I bring hands-on experience coordinating internal events, offsites, volunteer initiatives, and employee-focused programming—work I genuinely enjoy and take pride in—along with supporting office operations such as mail, visitor coordination, document processing, and survey/feedback collection.I’m now seeking an Executive Assistant or Senior Administrative Assistant role where I can continue to grow into higher-level leadership support while taking meaningful ownership of internal events, offsites, and people-focused initiatives, bringing my strengths in organization, communication, and logistics to both day-to-day operations and event execution.Bilingual: English & Haitian Creole

Experience

1. Office Manager

   Beacon Communities LLC

   Feb 2026 — Present · Boston, MA, US

   Oversee daily operations for a high-traffic corporate office, ensuring efficiency across facilities, supplies, and shared spaces• Maintain cleanliness and organization of kitchens, conference rooms, and common areas to support a professional environment• Manage office and food inventory; place and track orders via vendors such as Amazon and Staples• Implement cost-saving strategies, including reassigning employee badges• Process high-volume incoming mail (USPS, FedEx, UPS), including sorting, scanning, and distribution to property managers• Maintain detailed mail tracking logs in Excel to ensure accountability and accessibility• Operate Quadient postal machine for postage and certified mail handling• Create and ship outgoing FedEx packages end-to-end• Act as primary point of contact for building management and vendors; coordinate maintenance and resolve issues• Utilize Synergy to manage work orders, building access, and maintenance requests• Partner with internal teams to support office needs and address tenant concerns professionally• Manage employee badge access across multiple areas using Synergy• Track and reassign badges to improve cost efficiency• Implement a guest badge tracking system to ensure compliance• Coordinate conference room bookings via Kadence• Organize meetings, including catering through ezCater and room setup• Share office updates via email and Microsoft Teams• Use Microsoft Office, SharePoint, and Teams for communication, reporting, and recordkeeping• Maintain property rosters in SharePoint/Excel to route communications accurately• Identify workflow improvements and create internal tracking systems to increase efficiency• Represent company in building trainings at Center Plaza• Pursuing Massachusetts Notary Public certification• Demonstrate adaptability and strong multitasking in a fast-paced environment

Education

• Northeastern University

  Bachelor of Science in Human Services, Human Development, Family Studies, and Related Services

  2015 — 2019

• EMK academy for Health Careers

  High School Diploma, Salutatorian

  2011 — 2015

Skills

• Microsoft Word
• Flexible, Reliable and Dependable Hard-Worker
• Goal-Oriented Individual with Strong Leadership Capabilities
• Team-Player with Excellent Communication Skills
• Motivated Self-Starter with a Strong Desire to Learn
• Multi-Lingual - Fluent in Haitian Creole, French, English, and Spanish
• Customer Service
• Public Speaking
• Powerpoint
• Microsoft Excel