Lauri K.
Sr. Renewal Account Manager at Precisely
- Role
- Sr Renewals Account Manager at Precisely
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Lauri K.
As a Sr Renewals Account Manager at Precisely, I have been leading the renewal process…
Experience
Sr Renewals Account Manager
Apr 2017 — Present
Overseeing and driving the renewal process for existing customer contracts, ensuring high retention rates and identifying opportunities for upselling or expanding services.• Awarded Customer Success Manager of the Year (2018, 2020, 2022) for consistently exceeding performance targets and delivering exceptional results.• Manages a portfolio of 300+ accounts, achieving 90% of renewal targets and driving significant revenue growth.• Contract negotiations to secure a multi-year SaaS and Subscription renewal, secures long-term contracts for both Enterprise and SMB clients.• Proactively identifies upsell opportunities within the renewal cycle, increasing customer retention and expanding the revenue pipeline.• Conducts account reviews 120 days prior to renewal, ensuring ongoing satisfaction and fostering client loyalty.
Education
Central Washington University
Social Work
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