Lauren Taborsky

About Lauren Taborsky

As a Delivery Manager, leveraging over six years of progressive experience in business systems analysis and agile project management, my focus is creating strategic roadmaps and delivering transformative solutions for my clients. In leading cross-functional agile teams from intake through implementation, I have ensured seamless delivery of high-visibility feature enhancements across business journeys. This includes projects such as API integration, customer acquisition, UI/UX page setup/redesign, SSO, and points management/monitoring enhancements.Let’s connect!

Experience

1. Business Architect Manager, Business Systems Analysis

   Epsilon

   Oct 2024 — Present

   Creates and executes roadmap for large scale banking loyalty program based on strategic business goals, aiming to deliver the best experience for consumers.Leads cross-functional agile development team to deliver high visibility feature enhancements across 6 distinct journeys. Mitigates sprint blockers, including coordination between external vendors on complex partner integration projects.Developed a comprehensive BSA onboarding process, including creation of feature guide wikis and team agile workflow diagrams for new hires. Manages and fosters client relationships, providing regular recommendations on the roadmap and release timelines. Spearheads process improvement initiatives across multiple teams, resulting in increased efficiency, velocity, and client satisfaction.Manages ideation program which elicits platform enhancement recommendations from internal stakeholders to be shared with senior client leadership for roadmap prioritization.

Education

• Texas Tech University - Rawls College of Business

  Bachelor of Business Administration - BBA, Marketing

  2012 — 2016

Skills

• Grassroots Fundraising
• Time Management
• Powerpoint
• Leadership
• Software Development Life Cycle (Sdlc)
• Social Networking
• Teamwork
• Microsoft Word
• Event Planning
• Public Speaking
• Customer Service
• Digital Marketing