Laurent Grapton
after Sales Support Director North America @MANITOU Group
Milwaukee, WI, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jan 2021 — Present
after Sales Support Director North America @MANITOU Group
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West Bend, WI, US
Strategic Growth: Full P&L ownership and roadmap execution for multi-region service teams.Market Scale: Specialized in dealer network expansion and warranty optimization across NAM/APAC.Tech Integration: Leading digital transformation via telematics and predictive maintenance ecosystems.Learning & Culture: Deployed global LMS and mentorship initiatives to elevate the employee experience.
EDUCATION
1999 — 2001
CFA Education Nationale Maine et Loire
BTS Agro-Equipment
SKILLS
Customer ServiceOperations ManagementManagementBusiness DevelopmentProject ManagementBusiness StrategyProduct DevelopmentTrainingNew Business Development
ABOUT LAURENT GRAPTON
After Sales Support Director North America at MANITOU Group
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