Laurent Grapton
After Sales Support Director North America at MANITOU Group
- Role
- after Sales Support Director North America at MANITOU Group
- Location
- Milwaukee, WI, US
- LinkedIn followers
- 500 followers
Experience
after Sales Support Director North America
Jan 2021 — Present · West Bend, WI, US
Strategic Growth: Full P&L ownership and roadmap execution for multi-region service teams.Market Scale: Specialized in dealer network expansion and warranty optimization across NAM/APAC.Tech Integration: Leading digital transformation via telematics and predictive maintenance ecosystems.Learning & Culture: Deployed global LMS and mentorship initiatives to elevate the employee experience.
Education
CFA Education Nationale Maine et Loire
BTS Agro-Equipment
1999 — 2001
Skills
- Customer Service
- Operations Management
- Management
- Business Development
- Project Management
- Business Strategy
- Product Development
- Training
- New Business Development
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