Lauren Holland

Director of Patient Care @Orthotic & Prosthetic Solutions LLC

US

I currently oversee and collaborate our team of Patient Care Managers throughout Louisiana & Mississippi while simultaneously growing our patient caseload and referring network within the North & Central Louisiana region. My duties also include clinical patient care such as prosthetic alignment/adjustments, patient consultations, in-service training & education, and community networking. I travel for patient and physician relations while also providing the opportunity to see patients in the office setting. I lead our monthly amputee support group and coordinate our patients’ prosthetic care plans. I frequently refer and initiate patient plans for physical/occupational therapy. I serve as our patients’ main and first point of contact for all inquiries regarding prosthetic needs and education. I often dive in to assist in multiple administrative duties when needed, such as patient scheduling, confirming appointments, reviewing insurance coverage, and preparing referral & intake paperwork. One of my favorite joys of the job includes introducing our patients to our Certified Therapy Dog, Brees. I take pride in my ability to go above and beyond for patients as well as finding and fulfilling ways to make my employer thrive in the industry.

Centenary College of Louisiana

Bachelor of Science (BS), Business Management