Lauren
Enterprise Customer Success Manager | Helping Organizations Leverage Technology to Optimize Resources, Projects, and Strategies for Accelerated Growth
- Role
- Enterprise Customer Success Manager at Planview
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
About Lauren
As a Customer Success Manager at Planview, I build and manage relationships with Global Fortune 500 enterprise clients across various technology business functions and domains ensuring they are successful in the utilization of their Planview services and solutions. With several years of experience as a CSM, I have developed a strong customer-centric approach, a complex problem-solving capability, and a talent to consistently perform above and beyond the expectations of clients.I am studying for the CAPM certification from the Project Management Institute, which will demonstrate my knowledge and skills in managing projects effectively and efficiently. I will continue to gain more certifications that will allow me to stay up to date on Emerging Technologies and work more efficiently. I am passionate about working with purpose, meaning I have to believe in what I am doing and how it benefits the company and the clients. I am always looking to expand my professional network and stay up to date with the latest STEM trends, continuing education, real estate, marketing, and anything else technology related. Feel free to reach out.*All opinions are my own*
Experience
Enterprise Customer Success Manager
Jun 2024 — Present · Remote, TX, US
Education
Southern Illinois University Edwardsville
Bachelor of Science (BS), Major: Mass Communications | Minor: Sociology
Project Management Institute
CAPM
Skills
- Corporate Communications
- Social Skills
- Job Search Strategies
- Organizational Development
- Resume Writing
- Employee Benefits
- Marketing Communications
- Employee Management
- Federal Employment Law
- Solution Selling
- Social Networking
- Sales Operations
- Social Media
- Labor Relations
- Career Counseling
- Sales Management
- Strategic Planning
- Sales Process
- HR Policies
- Training
- Business Strategy
- Social Services
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