Lauren Pont

Customer Success | Project Management | Scrum Master

Role
Senior Onboarding Customer Success Manager at Niq For Digital Commerce
Location
Denver, CO, US
LinkedIn followers
500 followers

About Lauren Pont

As a Customer Success Manager at Data Impact by NielsenIQ, I help clients leverage data and insights to optimize their retail performance and learn more about their digital shelf. I have over 10+ years of project and account management experience, working with various agencies, CPGs, UX/UI, Product Management on web and mobile projects.I am passionate about delivering exceptional customer service and building strong relationships with my clients. I use my Scrum certification to manage projects efficiently, communicate effectively, and collaborate with internal and external stakeholders.

Experience

  1. Senior Onboarding Customer Success Manager

    Niq For Digital Commerce

    Feb 2025 — Present · Denver, CO, US

Education

  • Chapman University

    B.A, Advertising and Public Relations

    2006 — 2010

Skills

  • New Business Development
  • Microsoft Office
  • Project Management
  • Indesign
  • Social Media
  • SEO
  • Digital Marketing
  • Press Releases
  • Data Entry
  • Sem
  • Event Planning
  • SEO Copywriting
  • Marketing
  • Blogging
  • Research
  • Social Media Marketing
  • Media Buying
  • Copywriting
  • Cross-Functional Team Leadership
  • Email Marketing
  • Google Analytics
  • Public Relations
  • Media Relations
  • Advertising
  • Organizational Leadership
  • Google Docs

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Lauren Pont — Senior Onboarding Customer Success Manager at Niq For Digital Commerce in Denver, CO, US | Unifers