Lauren Brown

Experience

1. Senior Community Manager

   Cortland

   Aug 2019 — Present · Dallas, TX, US

   Cortland Community Manager of the Year 2020.• Cortland Community Team of the Year 2020.• AAGD Sapphire Award – Community of the Year 2021.• AAGD Sapphire Finalist – Community Manager of the Year 2021.• AAGD Sapphire Award – Community of the Year 2023.• AAGD Sapphire Finalist – Community Manager of the Year 2023.• Peer Coach & on the Cortland Culture Committee.Cortland West Plano• Top 5 Asset for NOI Budget Variance (27.4%) and Top 5 Asset for NOI Pro Forma Variance.• From 8/24/2021 to 12/31/2021, Total Income of $4,442,896 with NOI at 2,697,827 for initial takeover.• 2022, favorable YTD variance of $1,755,592 in Total Income, favorable variance of $767,826 in Total Expenses, creating a 45% favorable variance YTD NOI of $2,523,418.$255,389 favorable variance YTD Net Income.• As of 10/31/2023, favorable YTD variance of $1,238,702 in Total Income, favorable variance of $150,804 in Total Expenses, 19% favorable variance YTD NOI.$797,364 favorable variance YTD Net Income.• Non-renewed leases for renovations with no concession used to retain residents.• Average price per square foot ranging $1.94 to $2.30 while comps average $1.61 to $1.94.• 11 promotions under my leadership.Cortland Bryan Place• Outperformed the submarket by 16.4%.• Eliminated the need for concessions & locators when leasing.• As of 5/31/2020, favorable YTD variance of $113,397.65 in Total Income, favorable variance of $98,848.52 in Total Expenses, 16.04% favorable variance YTD NOI.$338,526.31 favorable variance YTD Net Income.• Physically & economically stabilized 420-unit community, “most challenging asset” allowing for the sale in October 2021.• Added additional capital improvements based on NOI savings.• 94.4% ADO for 2020, increased from prior average of 87.3%.• Created a Digital Scavenger Hunt event for residents during COVID-19, increasing ORA scores across company.• Built trust, energized & motivated on-site teams leading to increased resident retention up to 80%.

Education

• University of North Texas

  In Progress

• University of North Texas

  PSYCHOLOGY

• Collin College

  Associate of Arts