Lauren Cheung
Customer Success @ Okta | UW Alum
- Role
- Customer Success Specialist at Okta
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Lauren Cheung
Endlessly curious and impact-driven, I thrive in roles that require wearing many hats and connecting the dots across people, ideas, and execution. I love stepping into new challenges, learning quickly, and finding creative ways to add value - whether it’s building scalable systems, streamlining a process, or turning uncertainty into strategy.Rooted in empathy and adaptability, I’m passionate about understanding both people and business objectives and helping bridge the gap between the two. I’m detail-oriented, thoughtful, and always asking “why” to uncover deeper insights and drive meaningful outcomes.Let’s connect, I’m always excited to learn something new!
Experience
Customer Success Specialist
Aug 2025 — Present
On the Silver Scale Team, responsible for driving OWI adoption across a book of business of 50+ accounts at risk of churning. Focusing on understanding end-user flows and product deployment steps, ensuring every customer is connected with the right implementation and setup resources for product adoption.
Education
University of Washington - Michael G. Foster School of Business
Bachelor of Arts in Business Administration (BBA), Marketing, Cum Laude
University of Washington Information School
Minor, Informatics
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.