Lauren Verno

Lauren Verno

Role
Vice President, Database Global Customer Support at Oracle
Location
Colorado Springs, CO, US
LinkedIn followers
500 followers

About Lauren Verno

Provides leadership for the global Database support organization with the mission to…

Experience

  1. Vice President, Database Global Customer Support

    Oracle

    Dec 2014 — Present

    With the mission to drive growth in revenue and margin through the delivery of a superior customer experience, provides leadership for the global Database support organization.\\\\n\\\\n• Leader of the Database Support organization providing support for Oracle’s worldwide customers.\\\\n• Managing a team of employees around the globe servicing mission critical enterprise customers.\\\\n• Supporting Database which is the largest revenue generating product.\\\\n• Implementing proactive and reactive processes and tools.\\\\n\\\\n

Education

  • West Chester University of Pennsylvania

    BS, Computer Science

    1975 — 1979

Skills

  • Call Center
  • Servers
  • Virtualization
  • Cloud Computing
  • Databases
  • IT Management
  • Crm
  • Call Centers
  • Unix
  • Software Development
  • Linux
  • High Availability
  • Service Management
  • IT Service Management
  • Oracle Rac
  • Incident Handling
  • Enterprise Software
  • Software Engineering
  • Technical Support
  • Management
  • Service Delivery
  • Oracle
  • Storage
  • Saas
  • Cluster
  • Disaster Recovery

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