Lauren L.

About Lauren L.

Fosters an enjoyable, equitable, and inclusive workplace that maximizes performance. Dedicated to supporting a company\'s mission while ensuring colleagues have the resources needed to succeed in the workplace. Easily adaptable and collaborative with diverse colleagues, ranging from associates and technicians to senior leaders in companies ranging from 5 to employees. Experienced in supporting teams on-site and virtually nationally and globally. Specializes in software implementation, strategic HR, leave and benefits administration, employee relations, performance management, talent acquisition, HRIS optimization, full-cycle recruiting, compensation, classification, time and attendance, training and development, onboarding, offboarding, data analysis, and policy-writing.Skilled in HRIS and cloud-based platforms such as Workday, ADP Workforce Now, Oracle, Kronos, ServiceNow, Paradox, HiredScore, WebEx, Cisco, Blueworks Live, and Microsoft applications. Strengths:*Business Process Consulting*Human Resources*Team leader* Advising C-Suite leadership*Guardian of culture and trust*Conflict management, employee relations*Global partnerships *Onboarding*Orientation*Training & development (on-site and virtually)*Talent acquisition, career coaching, mentoring*Customer service*Computer skills *Years of HR experience: 6*Years of business administration experience: 15+*Corporate experience: Carrier, Pfizer, Progressive Insurance, U.S. Marine Corps*Industries: Biopharma, manufacturing, insurance, hospitality, retail, legal, non-profit, military*U.S. Marine Corps veteran trained in leadership, management, and continuous process improvement

Experience

1. Business Process Consultant Iv

   Progressive Insurance

   Oct 2025 — Present

   Support transition to large-scale changing business processes and technologies• Initiate, design, lead, execute, and ensure seamless adoption of improvements utilizing current and future-state processes and customer experiences• Collaborate with executives and key stakeholders across the organization to advance organizational initiatives and technology advancements• Streamline payroll operations through Agile methodology, requirements gathering, data collection, focus groups\' feedback, mapped workflows, and SaaS automation • Identify impacts and minimize gaps to contribute toward successful HCM implementation• Standardize procedures by creating documents such as standard operating procedures (SOPs) and playbooks

Education

• Lynn University

  Master of Business Administration - MBA, Human Resources Management

• Palm Beach State College

  Associate's Degree

• Golden State College of Court Reporting

  Court Reporting/Court Reporter

• Lynn University

  Bachelor of Science - BS, Human Resources Management