Lauren Farah

Director, Content Strategy at Medallia

Role
Director, Content Strategy at Medallia
Location
Salem, NH, US
LinkedIn followers
500 followers
Advertising & MarketingView LinkedIn profile

About Lauren Farah

Content is my professional love language.I simplify the complex, sharpen narratives for the right audience, and rally teams to create work that stands out and performs.

Experience

  1. Director, Content Strategy

    Medallia

    Sep 2025 — Present

    I shape how Medallia shows up in the market.At the intersection of executive ambition, buyer reality, and competitive pressure, I turn strategy into narrative that earns attention and drives action.I don’t just oversee content. I architect how our story connects across thought leadership, social, campaigns, events, and executive POV.What that looks like:• Partner with executives and subject-matter experts to shape differentiated points of view• Elevate messaging beyond safe language into clear, defensible positioning• Build integrated storytelling arcs that extend across campaigns, events, and thought leadership• Create the systems and standards that sustain momentum, not just moments• Focus the team on work that earns attention and drives measurable impact

Education

  • Southern New Hampshire University

    Master of Business Administration - MBA, Marketing

  • Isenberg School of Management, UMass Amherst

    Bachelor of Business Administration in Marketing, double major in Communication

Skills

  • Webex
  • Organizational Effectiveness
  • Marketing Budget Management
  • Project Planning
  • Advertising
  • Hands-on Training
  • Budget Process
  • Lotus Notes
  • Internal Communications
  • Social Networking
  • Multitasker
  • Process Scheduler
  • Client Communications
  • Event Planning
  • Trade Shows
  • Staff Training
  • Editing
  • Email Marketing
  • Microsoft Office
  • Sales
  • Meeting Planning
  • Sharepoint
  • Fast Learning
  • Newsletter Production
  • Salesforce.com
  • Proprietary Software
  • Adobe Acrobat
  • Software Training

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Lauren Farah — Director, Content Strategy at Medallia in Salem, NH, US | Unifers