Lauren Elbaum
Senior Product Researcher at BILL
- Role
- Senior Product Researcher at BILL
- Location
- Salt Lake City, UT, US
- LinkedIn followers
- 500 followers
About Lauren Elbaum
I’m a UX researcher with tech, financial, and startup experience. I teach cross-functional partners as much or as little as they want to know about UX research through supported participation and collaboration in research projects and processes. We steer products and strategy together.
Experience
Senior Product Researcher
Jul 2022 — Present · Draper, UT, US
Led strategic projects on small businesses\' operation spend, a JTBD audit, and fraud and discrepancies • Built a program for non-researchers to learn how to conduct moderated usability tests that operations has scaled • Supported over 25 non-researcher led projects in the last 6 months • Research education with a \"snappy style\" through quick sound bites and Medium articles: https://medium.com/@lauren.elbaum
Education
Florida International University
Bachelor of Music, Music Education and Vocal Performance
2008 — 2011
University of Michigan
Master of Information Science, Human Computer Interaction
2017 — 2019
Miami Dade College
Associate's degree, Liberal Arts and Sciences/Liberal Studies
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