Laurence Grinyer

Senior Manager - People Experience and Ai Lead @EY

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2024 — Present

Senior Manager - People Experience and Ai Lead @EY

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EDUCATION

2003 — 2008

Hall School Wimbledon

GCSEs, Art, English Lit + Lang German, Geography, History, Maths, Music, Science (2 GCSEs),

2010 — 2013

University of Sussex

Bachelor of Arts (BA), History and Politics

2008 — 2010

Esher College

Bachelor of Arts (B.A.), History, Politics, Georgaphy, Economics and Extended Project

SKILLS

ProcurementUser InterfaceDigitalStakeholder ManagementGovernment ProcurementUser Experience DesignPaymentsGovernmentAgile Project ManagementCustomer SupportStakeholder EngagementPublic PolicyPoliticsIndesignAnalysisUsability TestingCustomer Experience DesignUser Interface DesignResearchService DesignRetail BankingDigital StrategyUser Experience TestingAgile MethodologiesManagementStrategyGovernanceCampaign ManagementProject ManagementCustomer ExperienceRelationship ManagementCorporate CommunicationsComplaint ManagementUser ExperiencePolicyPublic SectorData AnalysisProduct DesignContact CentersCustomer Insight

ABOUT LAURENCE GRINYER

I\'m currently a Principle Designer at EY Seven. I’ve previously done design, research and strategy at places like Chase, Monzo, Lloyds Banking Group, UK Parliament and the Cabinet Office.I work with people and companies to design new ways for their customers to achieve their goals, and make money. I do this by making, testing and delivering experiences collaboratively, and iteratively. I also love rolling out pasta, Tom Misch and South London.

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Laurence Grinyer — Senior Manager - People Experience and Ai Lead at EY in London, GB | Unifers