Laurence Dudson
EY ServiceNow Practice. Supply Chain & Operations. Manufacturing. Operational Technology. Enterprise Asset Management.
- Role
- Executive Director at EY
- Location
- San Rafael, CA, US
- LinkedIn followers
- 500 followers
About Laurence Dudson
Chief Solution Officer for EY ServiceNow Practice. Responsible for implementing offerings which leverage the ServiceNow platform across Data Privacy (CCPA, GDPR), ITSM, ITBM, GRC, Security Operations, Shared Services and Customer Service. Executive with a track record of success in consulting service delivery and outsourcing account management, including business development. Known for successfully establishing lasting relationships with clients and maximizing the value both client and provider realize from a business partnership. Self-motivated, high energy individual that thrives on responsibility and challenge in life. Specialties: Data Privacy (CCPA, GDPR), utility business process and technology, large program and project management, outsourcing negotiations and contract management, IT strategy, software development, IT Service Management, HR Service Management, Technology Business Management, Application Portfolio Optimization, Governance, Risk and Compliance (GRC), Security Operations and Shared Services Management.
Experience
Executive Director
Mar 2009 — Present · San Francisco, CA, US
ServiceNow product portfolio lead. Responsible for EY offerings which leverage the ServiceNow platform. Functional areas include IT Service Management, Enterprise Service Management, GRC, Security Operations, Technology Business Management, Shared Services Management, Customer Service Management.
Education
University of Nottingham
BEng
1987 — 1990
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