Lauren Capuano
Senior Customer Success Manager at TraceGains
- Role
- Senior Customer Success Manager at TraceGains
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Lauren Capuano
Enterprising Account and Customer Success Manager with 10+ years experience, highly skilled at retaining and increasing revenue for national and international organizations in the CPG (including Beverage), SaaS, On-Premise, DSD Retailer, and cosmetic industries. Motivated by and passionate about developing strong relationships and delivering results. An enthusiastic representative with an exceptional ability of understanding customer needs, collaborating with others and establishing Company reputation to achieve goals consistent with projections.
Experience
Senior Customer Success Manager
Mar 2023 — Present
Education
Franklin & Marshall College
B.A., Government, French
2001 — 2005
Skills
- Marketing Strategy
- Social Media
- Fashion
- Project Planning
- Management
- Leadership
- Sales
- Product Marketing
- Merchandising
- Brand Awareness
- Marketing
- Advertising
- Creative Direction
- Program Management
- Customer Service
- Market Research
- Training
- Product Development
- Retail
- Budgets
- Sales Process
- Social Media Marketing
- Account Management
- Event Management
- Business Development
- Strategy
- Event Planning
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