Lauren Benkov
Senior Director, Customer Experience @Wonder
Brooklyn, NY, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Sep 2025 — Present
Senior Director, Customer Experience @Wonder
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EDUCATION
2009 — 2009
Beijing Foreign Studies University
Chinese
2007 — 2011
Lehigh University
Bachelor of Arts, International Relations
SKILLS
Customer ServiceProject ManagementTeam ManagementConstructive FeedbackMarketingNonprofitsInternational RelationsMicrosoft OfficeEvent PlanningSocial MediaTeam LeadershipEvent ManagementGoogle Apps360 FeedbackNon-ProfitsCoachingProblem SolvingResearchOffice AdministrationFundraising
ABOUT LAUREN BENKOV
Passionate, strategic customer support leader with 13+ yrs experience driving results at fast-growing, high-growth startups in e-commerce, insurance tech & food tech, growing teams 0 to 1 multiple times. Deep experience setting strategy, hitting KPIs and using data to drive product changes that improve the customer experience and reduce cost.
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