Lauren Bishop

About Lauren Bishop

Strategic business transformation executive delivering significant operational strategies to enhance productivity, reduce expenses and boost profitability. Dynamic leader centered on nurturing key client partnerships, expanding opportunities and positively impacting company brand. Inspirational communicator centered on building highly motivated customer-centric teams driving performance and employee engagement.Examples of my achievements include:• Fortified customer relationship by seamlessly restructuring operations to accommodate process change under strict deadline. • Unified multi-site operations, streamlined processes and slashed expenses. • Flawlessly executed and delivered highly-attended training event, improving employee engagement and client satisfaction.• Built and nurtured client relationship, retained business and grew sales. • Redesigned and implemented job costing by project, improving financial transparency and cost control. • Increased profit margin seven points by renegotiating lodging contracts and establishing preferred vendors.• Slashed overhead 30% by instituting strategic initiative to streamline processes and restructure operations. • Boosted revenue 19% and automated data collection process, increasing employee capacity. • Revamped client services support structure and achieved higher productivity, growing revenue. • Recovered severed client account, gained loyalty producing $3M sales annually. Specialties:Operations Leadership, Business Transformation, Employee Engagement, P&L Accountability, Strategic Planning & Execution, Vendor Relations, Multi-Site Management, Financial Acumen, Negotiation, Organizational Design, Cross-Functional Collaboration, Acquisition Integration, Cost-Saving Measures, Customer Success Leader, Technology Design, Change Management, Training & Development, Automation, Business & Sales Strategies, Business Development, Operational Efficiencies

Experience

1. President Partner

   Pivotal Retail Group

   Jan 2022 — Present · Marietta, GA, US

Skills

• Visual Merchandising
• Big Box
• Budgeting
• P&L
• Business Development
• Store Management
• Retail
• Account Management
• Sales Operations
• Pricing Strategy
• Customer Service
• Sales Management
• Forecasting
• Team Building
• Management
• Budgets
• Leadership
• Profit
• P&L Management
• Pricing
• Project Management
• Merchandising
• Team Leadership
• Operations Management
• Negotiation
• Sales
• Recruiting
• Inventory Management
• Microsoft Excel
• Microsoft Powerpoint
• Customer Satisfaction