Lauren Almand
HR Specialist/Recruiter | Large Tech, B2B, Travel | Diversity and Inclusion | Sourcing, Staffing, Talent Acquisition | HR Compliance, Onboarding and Project Management
- Role
- Program Associate at Upwards
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
About Lauren Almand
Experienced in HR and recruitment with a DEI focus, I spearheaded multi-state high-volume…
Experience
Program Associate
Mar 2024 — Present
Managed a dedicated book of business, building trusted partnerships that delivered measurable results — including a 95%+ client retention rate.Led planning and execution for 25+ virtual and in-person events each year, managing logistics, vendors, and budgets.Partnered with teams across Marketing, Sales, and Product to launch newsletters, seasonal campaigns, and promotional programs that elevated engagement and strengthened brand alignment.Created a cross-department system to track customer testimonials and feedback, identifying early risks and sharing actionable insights that improved retention and communication processes.Owned the full onboarding experience for new customers, ensuring smooth transitions, quick time-to-value, and exceptional satisfaction (NPS: 9).
Education
The University of Texas at Arlington
Interdisplinary Studies
2009 — 2013
Skills
- Garageband
- Basic Sign Language
- Imovie
- Outlook
- Google Groups
- Microsoft Excel
- Powerpoint
- Microsoft Word
- Event Planning
- Indesign
- Adobe Creative Suite
- Social Media
- Social Networking
- Social Media Marketing
- Customer Service
- Business Travel
- Event Management
- Meeting Scheduling
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