Lauren Thayer

Associate Director, Services Product Enablement @NAVEX

Lake Oswego, OR, US

Team Leadership: Successfully manage a high performing team of Associate Service Product Enablement Managers. Onboarding and Cross-Training: Oversee comprehensive onboarding and cross-training programs for Implementation team members, ensuring a seamless integration into our dynamic work environment. Product Team Collaboration: Actively represent the Implementation team in key product development and release planning meetings, providing valuable insights and contributing to strategic decision-making processes. Effective Communication: Demonstrate a keen ability to communicate incoming product changes promptly and clearly to Implementation leadership and team members. Issue Tracking: Diligently track and report product bugs and issues. Advocate for the release of items that have the most impact to customers and team members. Product Release Readiness: Ensure the Implementation team is well-prepared for every monthly product release. This includes training and process documentation. Process Improvement Initiatives: Proactively propose, own, and drive process improvement initiatives, contributing to increased efficiency and effectiveness.🤝 Collaborative Partnership: Collaborate cross functionally with team members, fostering a culture of continuous learning and improvement.

University of Oregon

Bachelor’s Degree, Journalism; Advertising

Tabor Academy

High School Diploma

Lake Forest College

Communications