Lauren Stone
Project Manager - Business Cards and Payments @Capital One
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WORK HISTORY
Project Manager - Business Cards and Payments @Capital One
Work on large and medium scale projects that have a direct impact on the company, specifically with the CML Card organization • Autonomously leading and driving the project through discovery and delivery involving: Project Planning (documenting objectives, success measures, scope and customer expectations); Governance Planning and Management (roles, responsibilities, interactions, communication)• Develop and execute detailed work plans, project schedules, decisions, risk and issue logs, and status reports including meeting scheduling and calendar management• Conduct project meetings and is responsible for project documentation, tracking and analysis• Monitor and manage critical path, decisions, risks, plan contingencies, facilitate scope changes, and build mitigation plans to achieve desired outcomes• Identify and provide solutions to gaps as needed for project success• Adhere to department/audit policies, procedures and expectations while managing scope, schedule, resources and budget to deliver high quality results• Communicate effectively with associates at all levels, to manage expectations, drive for results and provide transparency around the workstream deliverables• Apply sound judgment and innovative thinking when working with clients to solve problems, while recognizing trade-offs between competing priorities that affect delivery• Work with program manager to identify and solve opportunities to improve and streamline project management practices in the organization• Communicate confidently and ask hard questions to push into uncharted territories, not defaulting to the status quo before exploring new paths and quantifying risk and reward• Self-direct and task switch between strategic and tactical initiatives regularly
EDUCATION
William & Mary
Bachelor of Business Administration (BBA)
ABOUT LAUREN STONE
Team-oriented manager with hands-on experience driving excellence through organization, prioritization, communication, and interpersonal skills. Reputation for strong work ethic, diplomacy, and adaptability. Highly responsive to company and client needs. Proven ability to manage multiple projects simultaneously.
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