Lauren Steese
Senior Director, Customer Success @ Gallagher | Client Relations and Sales Expert | Dynamic Customer Champion | Relationship Guru
- Role
- Senior Director, Customer Success at Gallagher
- Location
- Fairfield, CT, US
- LinkedIn followers
- 500 followers
About Lauren Steese
As the Senior Director of Customer Success at Gallagher, I work cross-functionally with a team of consultants who provide scalable, reliable, and customized HR and payroll solutions to over 1,800 clients in various industries. I am passionate about cultivating long-term relationships with both clients and internal stakeholders, and ensuring their satisfaction and success.I have a strong background in recruiting, having worked as a director, manager, and partner for several executive search firms. I have filled roles in accounting, finance, HR, sales, marketing, and administration, and have managed relationships with clients to understand their business goals and identify solutions to meet their needs. I hold a B.S. in Marketing from Quinnipiac University, and a certification in CustomerCentric Selling. I am also active in my local community and volunteer for several charities. I am a dynamic customer champion, a problem solver, and a relationship guru.
Experience
Senior Director, Customer Success
Jan 2026 — Present
Education
Quinnipiac University
Bachelor’s Degree
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