Lauren Shadd
Change Management Consultant @MassMutual
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WORK HISTORY
Change Management Consultant @MassMutual
SC, US
Develop & execute change management plans to enable seamless adoption across multiple workstreams & support delivery timelines* Pilot & scale Internal Training & Readiness workstream lead role: accelerate change readiness and improve stakeholder confidence* Design & launch SharePoint enhancements* Structured impact assessments to convert SME input into actionable & targeted change readiness planning* Translate retrospective outputs into continuous improvement* Improve business processes: recommend & implement improvements to reduce friction in shared processes* Orchestrate high-impact fly-ins
EDUCATION
Gardner-Webb University
Master of Business Administration (MBA), Business Administration and Management, General
Queens University of Charlotte
Bachelor of Arts (B.A.), Communication, General
ABOUT LAUREN SHADD
Change lands when people feel prepared, heard, and supported. That\'s my focus: tactical empathy to listen and connect well, curiosity and agility to learn fast, and a collaborative spirit to co-create practical solutions with those impacted by change.
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