Lauren S.
Senior Product Owner, CSM, CSPO at Getty Images
- Role
- Senior Product Owner, Csm, Cspo at Getty Images
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Lauren S.
Experienced Product Owner with a demonstrated history delivering large project…
Experience
Senior Product Owner, Csm, Cspo
Nov 2015 — Present · Seattle, WA, US
Program Management•Vendor & Consultant Management•ServiceNow •Agile SDLC- Scrum & Kanban•Large Project Engagements & Implementations•Team Resource Management•Stakeholder Management•Feature Discovery•Roadmap Planning•Project Scope Definition•Backlog Management•Requirements Gathering•Managed the Getty relationship with ServiceNow for contract renewals, vendor relations, and metrics for success•Ensured product satisfaction with implementations between ServiceNow and business objectives•Evaluated and identified new functionality based upon ServiceNow offerings to improve functionality which addresses business gaps and increased efficiencies•Managed the product backlog to balance engineering priorities and business goals•Worked with stakeholders and tech leadership to produce a ServiceNow roadmap leveraging internal priorities and ROI on implementations•Managed team resources and consultant engagements to ensure projects and tasks were completed within stakeholder expectations•Delivered a variety of ServiceNow module implementations from conception to delivery including Service Portal, GDPR, Okta Orchestration, 3rd party integrations, SLAs, vendor management modules, new hire onboarding and incident and catalog item•Manage SDLC for engineering teams utilizing sprint planning, stand ups, story writing, backlog grooming, retrospectives, demos•Requirement gathering and planning, defining use cases, user stories, and identifying minimal marketable feature sets•Budget planning for resource and project implementation, including infrastructure cost and user licensing forecasting •Partner with vendors as a point of contact for project implementations, licensing deals and renewals, and ongoing engagement and support •Handled requests for proposals, detail and approve RFPs to vendors for project work that the business needs completed•Lead project steering meetings to ensure alignment among technology leaders and business stakeholders
Education
Florida Gulf Coast University
B.A. Political Science
2006 — 2010
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