Lauren Plain

About Lauren Plain

As a multi-unit Owner/Operator of Chick-fil-A C470 & Kipling and Chick-fil-A Aspen Grove, I have the opportunity to serve the community of Littleton, Colorado and lead a group of 140 talented professionals. I have a passion for developing leaders to help them achieve their life goals. Our team of highly engaged leaders implements systems that allow for a multi-million dollar rapid growth business while still maintaining high profit revenue. As a Chick-fil-A Owner/Operator, I am articulate, forward-thinking and resourceful in meeting & exceeding demanding market expectations. I am passionate about brand development and operational execution in the marketplace.

Experience

1. Restaurant Owner

   Chick-fil-A Restaurants

   May 2009 — Present · Chick-fil-A C470 & Kipling and Chick-fil-A Aspen Grove in Littleton, CO, US

   Owner/Operator of two free-standing Chick-fil-A restaurants in Littleton, Colorado: Chick-fil-A C470 & Kipling and Chick-fil-A Aspen Grove.Chick-fil-A is a family-owned and family-led company dedicated to serving the communities in which we operate. The Chick-fil-A culture and service tradition in our locally owned and operated restaurants is to treat every person with honor, dignity and respect – regardless of their beliefs, race, creed, sexual orientation or gender. We are a restaurant company focused on food, service and hospitality.At our Chick-fil-A restaurants we are committed creating a meaningful brand of employment where we can attract growth minded individuals who are constantly looking for areas to improve, both personally and professionally. We have a culture in our restaurants where we support one another like family while holding each other accountable for our actions and encouraging development of individual passions. We use the pillars of our vision: family, accountability and passions to not only attract great talent but retain and develop talent. We look for people that will have a commitment to our business and teach them the skills necessary to execute our vision. We challenge our team members to take pride in their work and their service to our guests. We give ownership of the business to our team members and they feel the autonomy to make decisions that drive positive change.During my time as an Operator, I have had a tremendous opportunity to impact on the market level. As a female Owner/Operator I have a unique platform to influence the organization with my diverse perspective.I excel at leading people and managing processes, establishing vision & purpose, and providing focus on key initiatives to grow individuals’ skills and abilities. I am an excellent communicator, personable, high-energy leader, with exceptional integrity.

Education

• The University of Georgia

  Bachelor of Arts (BA), Business/Corporate Communications

  2002 — 2006

• The University of Georgia

  Bachelor of Fine Arts (B.F.A.), Spanish Language and Literature

  2002 — 2006

• Universidad de Sevilla

  Bachelor of Arts (B.A.), Spanish Language and Literature

  2005 — 2005

Skills

• Community Relations
• Microsoft Word
• Team Leadership
• Time Management
• Training
• Leadership
• Team Building
• Management
• Leadership Development
• Customer Service
• Parenting
• Communication
• Hospitality Industry
• Microsoft Office
• Sales
• Strategic Planning
• Employee Relations
• Managing High Performance Teams
• Recruiting
• Social Media
• Restaurant Marketing
• Public Speaking
• Public Relations
• Cross-Functional Team Leadership
• Fundraising
• Community Engagement
• Marketing Strategy
• Community Service
• Event Management
• Budgets
• Event Planning
• Community Outreach
• Social Networking
• Sales Management
• Social Media Marketing
• Powerpoint
• Marketing
• High Performance Teams
• Crm