Lauren Pecora
Benefits Technology Specialist @United Producers Group
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WORK HISTORY
Benefits Technology Specialist @United Producers Group
Mount Pleasant, SC, US
EDUCATION
University of South Carolina
Bachelors of Science in Business Administration, Marketing and Human Resource Management
Darla Moore School of Business at the University of South Carolina
Bachelors of Science, Marketing and Human Resource Management
ABOUT LAUREN PECORA
Strategic and performance-driven operations leader with over a decade of experience in SaaS implementation, enterprise client success, and cross-functional project execution. I specialize in driving operational efficiency, managing large-scale software integrations, and leading customer success initiatives that improve retention, satisfaction, and ROI.Most recently, I led Enlighten software implementations for Fortune 500 clients, achieving >25% efficiency gains and $500K+ in cost savings through process optimization and workflow automation. With a strong foundation in stakeholder management, team leadership, and enterprise technology, I bring a customer-first mindset backed by data-driven execution.I thrive in dynamic, fast-paced environments and am passionate about solving complex business challenges through collaboration, continuous improvement, and scalable solutions. Whether supporting client onboarding, leading software rollouts, or optimizing internal processes, I bring clarity, structure, and measurable outcomes.Core Competencies: SaaS Project Management | Client Success Strategy | Enterprise Software Implementation | Cross-Functional Leadership | KPI & Performance Metrics | Technical Support | Workflow Optimization | Change Management | Salesforce | Zendesk | Process Improvement
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