Lauren Patrick
Senior Manager Ventilation Service @ZOLL Medical Corporation
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WORK HISTORY
Senior Manager Ventilation Service @ZOLL Medical Corporation
As Senior Manager of Ventilation Service at ZOLL Medical, I lead the service organization with a continued focus on driving service excellence, enhancing employee engagement, and fostering a culture of continuous education. Building on my leadership of the ventilation service team, I am supporting the integration of the incoming service organization into ZOLL’s operations, ensuring effective change management and uninterrupted service delivery. My efforts are centered on optimizing service delivery, maintaining high customer satisfaction, and empowering teams to exceed expectations. By leveraging strategic planning and cross-functional collaboration, I am advancing operational efficiency while positioning the service organization for sustained success in a dynamic industry.
EDUCATION
Georgia State University
Master of Science (M.S.)
Marquette University
Bachelor of Arts (B.A.)
ABOUT LAUREN PATRICK
Global Service Ops & Field Team Leadership | KPI Transformation | MedTech | Salesforce & VOC Strategy
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