Lauren Clough-Segall
Manager, Experience Management @Travelers
Signup · Get unlimited contacts
WORK HISTORY
Manager, Experience Management @Travelers
Hartford, CT, US
EDUCATION
Northeastern University
Graduate Certificate, Human Resources
Northeastern University
Master of Science (MS), Corporate and Organizational Communication
Northeastern University
Master of Business Administration - MBA
Northeastern University
Graduate Certificate, Business Administration and Management, General
University of Connecticut
Bachelor of Arts (B.A.), Sociology
SKILLS
ABOUT LAUREN CLOUGH-SEGALL
As a consultant, I specialize in experience design, learning & development, customer strategy, and change management. My work revolves around solving complex business challenges through a people-centric approach, aiming to improve experiences for all stakeholders.I am passionate about human-centered design and design thinking methodologies, which I apply to create innovative solutions that resonate with users and drive meaningful outcomes. Whether it\'s optimizing employee experiences, refining customer journeys, building personas, creating learning journeys or implementing strategic change initiatives, I thrive on fostering positive experiences & transformations that elevate both the organization and individual.With a background in crafting tailored learning strategies and enhancing customer experiences, I am dedicated to helping businesses navigate their growth journeys while prioritizing empathy and inclusivity. I believe in the power of collaboration and continuous learning to drive sustainable change in today\'s dynamic business landscape.Let\'s connect and explore how we can create impactful solutions together.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.