Lauren Nadeau

Practice Management Leader @Aptia Group

Boston, MA, US

Accountable for providing the tools and resources to all US Health colleagues required to deliver excellent service. Own definition of Health Best Practices and Standards. Optimize the cost of delivery by improving processes, driving automation, off-shoring. Drive innovative solutions in doing business as usual tasks. Owner of Risk & Controls audits and vendor control monitoring. Support the sales process through pricing and RFP submissions. Create and deliver onboarding and renewal training curriculum and business quality controls. Owner of cross functional client change management process. Support colleague licensure readiness.