Lauren McRitchie
Director of Events at Liberty First Credit Union Arena
- Role
- Director of Events at Oak View Group
- Location
- Omaha, NE, US
- LinkedIn followers
- 500 followers
About Lauren McRitchie
I’m a live events and venue operations leader with experience spanning professional…
Experience
Director of Events
Aug 2023 — Present · Ralston, NE, US
Oversee full lifecycle of event operations across the facility, including technical support, AV, security, box office, F&B, exhibitor services, parking, and customer service- Lead and supervise a cross-functional team including Event Managers, Event Coordinators, Security, and Event Staff; responsible for hiring, training, performance management, and team development- Manage departmental budgets, recommend capital improvements, and oversee post-event billing accuracy- Develop and implement crowd management plans and staffing strategies for events of varying scale and complexity- Serve as liaison between internal departments and external clients such as promoters, convention reps, IATSE, and exhibitors to ensure seamless event delivery- Spearhead continuous improvement efforts across operations, customer service, and efficiency- Conduct operational planning meetings and coordinate with other department directors to align event execution with broader organizational goals
Education
Ohio University
Professional Master of Sports Administration
Kent State University
Bachelor of Science (B.Sc.), Sport Administration
2015 — 2018
Skills
- Teamwork
- Microsoft Word
- Powerpoint
- Social Media
- Sports Marketing
- Event Management
- Public Speaking
- Event Planning
- Customer Service
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