Lauren Martin

About Lauren Martin

Lauren is an experienced strategy and operations consultant with the proven ability to enable the vision, mission, values, and change in complex, dynamic environments. Lauren possesses a well-developed understanding of effective change management strategies that result in user adoption, process improvements and organizational change. Values positive energy, integrity and team collaboration as a critical part of the development process and overall satisfaction of internal and external clients. Extensive experience utilizing technology to implement change and improvements to reach a client\'s optimum goals. KEY ACCOMPLISHMENTS - Assumed ownership over team productivity that led to an increase in quality assurance goals by 20%- Produced a $30 million dollar Transition Program proposal for Active Duty service members returning home from Afghanistan- Implemented new internal policies that reduced customer turnover and training costs by $2 million- Helped reduce the cost of service by 56% in year 3 from year 1 while consistently maintaining high marks for customer service.

Experience

1. Sr Chief of Staff

   Slalom

   May 2024 — Present · Seattle, WA, US

Education

• Seattle University

  College of Arts and Science, Master of Sports Administration and Leadership

  2010 — 2013

• Gonzaga University

  Bachelor of Arts (B.A.), Broadcasting

  2005 — 2009

Skills

• Social Media
• Customer Service
• Crm
• Leadership
• Start-Ups
• Soccer
• Analysis
• Project Management
• Video
• Public Speaking
• Coaching
• Sports Management
• Management
• Video Production
• Account Management
• Sports