Lauren Leech

Role
Customer Delivery Manager (Operationsos) at ZoomInfo
Location
Pullman, WA, US
LinkedIn followers
500 followers

About Lauren Leech

Senior Technical Delivery Manager with 8+ years of experience leading enterprise SaaS…

Experience

  1. Customer Delivery Manager (Operationsos)

    ZoomInfo

    Feb 2022 — Present

    Overview: Product delivery and technical project integration manager for OperationsOS: RingLead, the ZoomInfo data hygiene and orchestration software.(Platforms include: Salesforce, Marketo, HubSpot, Eloqua, Dynamics and Snowflake.) Details:+ Technical client delivery specialist for over 170 SMB - Strategic accounts throughout the entire customer lifecycle; providing implementation, training, troubleshooting, fixes, and best practices.+ Subject matter expert in data hygiene initiatives such as deduplication, normalization, segmentation, and API enrichment - especially as they pertain to CRMs and MATs (Leads, Contacts, Accounts, etc).+ Technical resource for the ZoomInfo API and RingLead Enrich Premium methodologies: bulk enrichment with scheduled jobs (Mass Enrich) and instant enrichment (Web Submission) using the RingLead for Salesforce Trigger and/or Marketo and HubSpot Webhooks.

Education

  • Gonzaga University

    Bachelor of Business Administration - BBA, Marketing

  • Gonzaga University

    Bachelor of Business Administration - BBA, Law and Public Policy

  • Gonzaga University

    Bachelor of Business Administration - BBA, Management Information Systems, General

Skills

  • Branding & Identity
  • Simmons
  • Cascading Style Sheets (Css)
  • Database Administration
  • Consumer Behaviour
  • Customer Service
  • Information Technology
  • Html5
  • Scrum
  • R
  • Sql
  • Social Media
  • Market Research
  • Unified Modeling Language (Uml)
  • Web Development
  • Creative Writing
  • Political Science
  • Adobe Creative Suite
  • Public Policy
  • Microsoft Office
  • Big Data Analytics
  • Microsoft Excel
  • Digital Marketing
  • Google Adwords
  • Mis
  • Retail Sales
  • Oracle Database
  • Php
  • Information Systems
  • Graphic Design
  • Bpmn
  • Management Information Systems (Mis)
  • Leadership Development
  • Oracle Sql Developer
  • Java
  • Microsoft Access
  • Agile Methodologies
  • Customer Relationship Management (Crm)
  • Salesforce.com Administration
  • Api Management

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Lauren Leech — Customer Delivery Manager (Operationsos) at ZoomInfo in Pullman, WA, US | Unifers