Lauren Latour
Customer Operations Specialist @ Voya Financial | BA in Psychology
- Role
- Platform Solution Specialist Ii at Benefitfocus
- Location
- Bath, NY, US
- LinkedIn followers
- 500 followers
About Lauren Latour
With over a decade of experience in customer service and operations, currently contributing as a Customer Operations Specialist at Voya Financial. Focused on enhancing customer satisfaction and streamlining processes, leveraging time management and problem-solving skills. Previously worked as a Platform Solution Specialist and Benefits Administrator at Benefitfocus, honing expertise in platform solutions and employee benefits. Dedicated to driving positive outcomes for organizations and their clients through collaboration and effective communication. Passionate about delivering solutions that align with organizational goals and values.
Experience
Platform Solution Specialist Ii
Aug 2017 — Present · Charleston, SC, US
Education
University at Buffalo
BA, Psychology
2008 — 2010
Arizona State University
Music Therapy/Therapist
2005 — 2007
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