Lauren Jeep

Director Digital Product @Ally

Charlotte, NC, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2017 — Present

Director Digital Product @Ally

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Promotion based on leadership, performance, vision and initiative during acquisition • Product lead in merge of Ally & TradeKing’s websites and customer experience – go-to for all pieces of project: creating & negotiating the integration plan, working with stakeholder to define requirements, designing the move of clients from one site & system to another, constructing single sign-on (SSO), combining, creating & deprecating website features, updating design, orchestrating dozen scrum teams to launch integrated site and triage issues. • Present at Board meetings with C-level leadership and evangelize Agile practices at Ally Bank which is primarily waterfall • Hired & support direct reports that oversee front-end website, architecture, and data technology teams and personally lead agile teams focused on regulatory communications & back-end services.

SKILLS

Customer ServiceOutlookVendor ManagementInternational Project ManagementVisioBusiness AnalysisAdobe AcrobatFinancial ServicesPayment IndustryPowerpointCustomer Relationship Management (Crm)Project CoordinationCustomer SupportLeveraging RelationshipsSharepointProject PlanningManagementDebit CardsDriving ResultsProject ManagementProject DeliveryCrmCustomer OrientedProcess ImprovementAgile & Waterfall MethodologiesProgram ManagementStrategyMicrosoft ExcelCredit CardsMicrosoft WordProduct ManagementBuilding RelationshipsCross-Functional Team LeadershipAccessMicrosoft OfficeLotus NotesCommunicationBusiness Process Improvement

ABOUT LAUREN JEEP

Results-driven Product Director experienced in Agile product ownership, project…

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Lauren Jeep — Director Digital Product at Ally in Charlotte, NC, US | Unifers