Lauren Jeanminette
Senior Technical Writer at OneTrust
- Role
- Senior Technical Writer at OneTrust
- Location
- Lafayette, LA, US
- LinkedIn followers
- 500 followers
About Lauren Jeanminette
Technical Writer with a MS in Technical Communications and a BA in Professional Writing with 9+ years of technical writing experience. Excellent communication, research, and writing skills. Talented writer capable of using computer and technical skills to complete tasks in deadline-driven environments. Excels in learning and mastering new information quickly.
Experience
Senior Technical Writer
Aug 2022 — Present · Atlanta, GA, US
Write, publish, and maintain user guides, knowledge base articles, release notes, and other supporting documentation for cloud products in a fast-paced, agile environment. Collaborate with product teams, developers, marketing, UX designers, and stakeholders to ensure all user documentation is accurate and easy to understand. Author API documentation and changelog content for the Developer Portal. Develop a strong ability to learn, research, and articulate technical concepts into user-facing documentation.Key Accomplishments:• Develop and implement a company-wide UX writing style guide to help maintain consistent wording, voice, and style across products. • Led onboarding of new technical writers and development of training curriculum. • Work closely with the video team to write scripts, record audio, and record videos to help produce lesson videos for the OneTrust knowledge base.
Education
University of Louisiana at Lafayette
Bachelor’s Degree, English, Professional Writing
2012 — 2016
Arizona State University
Master of Science - MS, Technical Communication
2017 — 2019
Skills
- Event Planning
- Online Research
- Powerpoint
- Microsoft Excel
- Microsoft Word
- Web Content Management
- Technical Writing
- Content Management Systems (Cms)
- Retail
- Customer Satisfaction
- Fashion
- Photoshop
- Quality Assurance
- Time Management
- Inventory Management
- Indesign
- Customer Service
- Content Management
- Microsoft Office
- Sales
- Computer Proficiency
- Teamwork
- Retail Marketing
- Social Media
- Deadline Oriented
- Advertising
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