Lauren Ganowski

Experience

1. AVP Claims Shared Services & Siu

   Enstar Group

   Aug 2013 — Present · Seattle, WA, US

   Responsible for design, implementation, and management of in-house litigation management program. Duties including performance of high-level legal invoice review and appeal resolution, conducting law firm audits, create and present internal and external training program for business partners, rate implementation and panel counsel management. Manage implementation and transition of program across affiliated companies and third party administrators. Revise program guidelines for external partners. Manage web-based database operations, including data rule application. Develop program operating procedures and standards. Develop and implement external and electronic audit function and prepare finding and recommendation reports, including data analysis of audit results. Design queries and analyze data regarding metrics, program trends, savings, and opportunities for improvement. Design internal database to support review and audit program functions. Make recommendations for further process improvement. Train and coordinate workflow for legal auditors and program coordinators.

Education

• Washington State University

  BA, Humanties (Literature & Psychology)

  2011