Lauren Eyer
Customer Experience Specialist | Advanced Energy
- Role
- Customer Service Representative at Advanced Energy
- Location
- Fort Collins, CO, US
- LinkedIn followers
- 500 followers
About Lauren Eyer
Advanced Energy relies on over eight years of customer advocacy expertise to strengthen relationships with key accounts. The team collaborates across departments to streamline processes, enhance operational efficiency, and improve the customer experience. Proficiency in tools like SAP and Microsoft Office ensures seamless resolution of customer inquiries and issues. With a foundation in international logistics and sales, the work involves navigating complex processes while delivering tailored, value-driven solutions. Supporting initiatives such as the Women’s Leadership Forum also reflects a commitment to fostering inclusion and professional development within the organization.
Experience
Customer Service Representative
Sep 2016 — Present · Fort Collins, CO, US
Provided exemplary customer support for key advanced energy accounts, ensuring high levels of customer satisfaction.• Utilized SAP and Microsoft Office to efficiently address customer inquiries and resolve issues.• Collaborated with internal teams to streamline processes and improve overall customer experience.
Education
Lehigh Carbon Community College
Associate of Arts (A.A.), Business Administration and Management, General
2006 — 2009
Colorado State University
Bachelor of Arts (B.A.), English Language and Literature, General
2009 — 2012
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