Lauren Edwards
Administrative Assistant @SGN
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WORK HISTORY
Administrative Assistant @SGN
Connections department. Connecting customers to their gas network.
EDUCATION
Inspiro learning
Level 3, Child Development
Sparsholt College Group
Level 3, Animal welfare
ABOUT LAUREN EDWARDS
I’m a motivated and customer-focused professional with a background in sales and administrative support, now building my career within the gas network industry at SGN.I began my journey at Global 4, where I developed strong communication and relationship-building skills in a sales role. I then progressed into an Administrative Customer Support Specialist position, where I focused on delivering excellent service and ensuring smooth day-to-day operations. My dedication and work ethic were recognised when I was awarded Employee of the Month.Now, as a Connections Administrator at SGN, I play a key role in helping customers and businesses connect to the gas network—supporting projects from initial enquiry through to completion. I’m passionate about creating a smooth, efficient experience for customers and take pride in contributing to a service that keeps homes and businesses running.I’m always eager to learn, develop new skills, and grow within my role while making a positive impact for both customers and my team.
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