Lauren Byrne
Head of Strategic Programs at CENTEGIX | Driving Scalable Operations, Enterprise Growth & Cross-Functional Alignment | Builder of Technology & Teams
- Role
- Head of Strategic Programs at CENTEGIX
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Lauren Byrne
I am a strategic operations leader passionate about building scalable systems, aligning…
Experience
Head of Strategic Programs
Oct 2023 — Present
I lead the Strategic Programs function at CENTEGIX, where I focus on scaling operations, driving cross-functional alignment, and building the frameworks that enable our teams and customers to succeed. My role bridges Operations, Sales, Marketing, and Product to ensure we can deliver reliably at scale while preparing for growth into new verticals- Built the full operational playbook for transitioning customers to next-generation hardware, including SOPs, internal toolkits, and customer-facing guides- Designed and rolled out a standardized escalation and urgent communication framework, ensuring issues are handled with clarity and speed across teams and customers- Established the company’s first knowledge management strategy, mentoring a dedicated team to implement processes that make information more accessible and sustainable- Partner with the COO and executive team as a trusted advisor, aligning cross-department initiatives to support scalable enterprise growth.
Education
North Carolina State University
Biological Engineer, Department of Biological and Agricultural Engineering
2010 — 2015
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