Lauren Borst
IT Business Analyst Loyalty Platform @JetBlue
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WORK HISTORY
IT Business Analyst Loyalty Platform @JetBlue
EDUCATION
University of Arizona
Management Information Systems, Computer and Information Sciences and Support Services
ABOUT LAUREN BORST
With a degree in Management Information Systems from the University of Arizona and a Certified Scrum Product Owner® certification, I currently serve as an IT Analyst at Hawaiian Airlines. My expertise spans data analysis, process optimization, and systems integration, with a focus on project management, stakeholder engagement, and agile methodologies. I contribute to the Marketing Technology team by managing large-scale email delivery systems, leveraging tools like Snowflake and Oracle Responsys to enhance customer engagement. At Hawaiian Airlines, I have collaborated with cross-functional teams to streamline workflows and improve technological solutions across the MarTech portfolio. By integrating tools such as Airflow and optimizing processes, I help align technical solutions with organizational goals. Motivated by a commitment to innovation and teamwork, I aim to contribute diverse perspectives and scalable technology solutions that enhance operational efficiency and customer satisfaction.
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