Lauren Atkinson

Chief Operating Officer & Human Resources Director @Perlman Clinic

San Diego, CA, US

Manage daily operations for 21 primary and urgent care clinics across San Diego with over 500 employees -Manage business licenses, CLIA waivers, inventory, and staffing -Recruit and hire physicians, mid-levels, and all other staff,(over 51 new hires in 2017) processing all new hire paperwork, managing benefits, payroll, background checks, timekeeping, terminations, 401k, PTO, and all HR functions; including an initial transition from a PEO to in house HR management -Elevate external patient and internal provider/staff satisfaction with company reviews, new patient paperwork, new EMR training, CCM program initiatives, and improved staff monitoring/productivity -Oversee medical billing staff, CPT code research/improvement, process Accounts Payable, full cycle revenue/billing processes including claims, posting payments, appeals, denials, incomplete notes, etc-Improve vendors/inventory control including new linen service, updated vaccine inventory/templates, revised and improved cash report, revised office pricing sheets, new and improved IT company, etc-Manage marketing campaigns for new clinics and social media/website improvements to increase overall patient review volume and expanded clinic hours to capitalize on profits

University of San Diego

Bachelor of Arts (B.A.), Philosphy and Sociology