Lauren Backus
Senior Vice President @ KeyBank | M.B.A. | Board Service
- Role
- Senior Vice President at KeyBank
- Location
- Cleveland, OH, US
- LinkedIn followers
- 500 followers
About Lauren Backus
I am a technology and business leader dedicated to driving large-scale digital transformation and modernizing complex systems. With deep operational expertise across Retail Banking, Fraud/AML, Analytics, and Digital Servicing, I specialize in mitigating organizational risk while delivering measurable revenue growth and cost efficiencies.I thrive on building loyal, mission-driven teams and fostering stakeholder trust. My leadership approach combines rigorous performance management with a commitment to people and our shared community, evidenced by my long-term advocacy for inclusive culture, non-profit board service, and my work preparing organizations for the future of work.
Experience
Senior Vice President
Mar 2017 — Present · Cleveland, OH, US
Business Technology Sr. Executive: Extensive experience in driving large-scale digital transformations, modernizing systems, mitigating organizational risk, and cultivating high-performing teams. Experience in this role spans several operational domains, including Analytics, Risk, Fraud, Anti-Money Laundering (AML), Human Resources, Marketing, ATM operations, Card services, and Digital Servicing. Consistent record of delivering significant cost savings, enhancing revenue streams, and fostering operational excellence.
Education
Weatherhead School of Management at Case Western Reserve University
Master of Business Administration (M.B.A.)
2013 — 2015
University of Cincinnati
BS, Chemical Engineering
1992 — 1997
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